Frequently Asked Questions

You can find a full list of categories we currently provide on our category info page.
We do not see or store your payment details directly. They are handled by our payments partner Braintree Payments (owned by PayPal). They meet the highest industry standards and guidelines and are Level 1 PCI compliant. All data is encrypted using multiple encryption keys.
Yes! There are no long term obligations, your advert is charged on a rolling monthly basis. You can cancel at any time and your advert will no longer appear once the paid period is over. Cancellation can be done within your account at the click of a button , we are on hand of course to assist should you need a help.
If you need help or have a question that needs answering you can reach us here - Contact Us.
In 'Your Account' there is a link to view a graph of statistics of how many times your advert has been seen.
Yes, changes to live adverts are possible and free (unless you add extra paid features e.g. another category).
No! There is a free basic listing which is free, the only contraint is you must periodically confirm you still want the listing, but we will send you an email to remind you near to its' expiry.
When multiple adverts appear for a search the order of the results is determined as follows. The premium adverts are shown first, then the basic adverts and finally the free listings. If there are multiple ads of one type (e.g. premium) then the order of these are random to ensure fairness.
Yes the final monthly price includes VAT.
Absolutely not. It will only be used in relation to DIYnot Local by us directly.
We welcome suggestions for new categories, and given sufficient demand we will add them. You send new suggestions here.